Returns and Shipping

WHAT ABOUNT REFUNDS OR EXCHANGES?

Digital Items
Due to the nature of our downloadable products there are no returns and all sales are final. **These files are not compatible for tracing. If you are using Silhouette, you will need the designer's edition to open this file.

Physical Items
The buyer is responsible for shipping the original (unworn, and in the original packaging) back to the seller. All returns should be postmarked no later than 7 days after original delivery has occurred.

HOW LONG WILL IT TAKE TO GET MY ORDER?

EXPECT DELAYS IN DELIVERY TIMES DURING THE PANDEMIC AND HIGH VOLUME MONTHS (November and  December...as these months are the peak holiday shipping periods for USPS.

 Our standard processing time is 5-7 business days from confirmed payment to complete your order and PREPARE for shipping. We ship items using USPS  mail exclusively. There is an available option to upgrade your shipping to overnight delivery for an additional cost. We track all packages and will send packages with Delivery Confirmation. We cannot guarantee the final delivery date, but we do state scheduled shipping times. 

If you have a specific arrival date for your order outside of our normal processing and delivery times, IT IS YOUR RESPONSIBILITY to upgrade to RUSH processing AND to select a shipping method that will meet your arrival needs.